{"id":2765,"date":"2021-01-27T14:27:45","date_gmt":"2021-01-27T14:27:45","guid":{"rendered":"https:\/\/torrefacteursansfrontiere.com\/retours-remboursements\/"},"modified":"2021-12-05T13:10:30","modified_gmt":"2021-12-05T18:10:30","slug":"return-refunds","status":"publish","type":"page","link":"https:\/\/torrefacteursansfrontiere.com\/en\/return-refunds\/","title":{"rendered":"Return and refunds"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1185.6px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-text fusion-title-size-two\"><h2 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:36;line-height:1.2;\">GUARANTEE, AND RETURN AND REFUND POLICY<\/h2><\/div><div class=\"fusion-text fusion-text-1\" style=\"--awb-text-transform:none;\"><p>Our goal is that you are completely satisfied with your purchase. If, for any reason, you are not satisfied, please contact us within 30 days of the delivery date to arrange for an exchange or refund of unused items. The receipt for the item and its original packaging are required for any exchange or refund. Please keep this receipt as proof of purchase to enforce product warranties.<\/p>\n<p>If an item ordered does not meet your expectations, we will be happy to exchange or refund it as long as the following conditions are met:<\/p>\n<p>The item is in perfect working order and is in its original packaging. The item was purchased within the last 30 days. The item is accompanied by the invoice. Items to be returned must be sent by regular parcel service, postage paid and insured. We do not accept C.O.D. returns or courier deliveries. Once we receive the item, we will check its condition and proceed with an exchange or refund. In the event of a refund, the refund will include the cost of the item as well as initial delivery charges.<\/p>\n<p>Contact us for any questions or requests regarding returns at <a href=\"mailto:amainville@torrefacteursansfrontiere.com\">amainville@torrefacteursansfrontiere.com<\/a>. It will be our pleasure to assist you in order to quickly resolve the situation to your satisfaction.<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2765","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Return and refunds - Torr\u00e9facteur sans fronti\u00e8re<\/title>\n<meta name=\"description\" content=\"If you are not satisfied, please contact us within 30 days of the delivery date to arrange for an exchange, return or refund.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/torrefacteursansfrontiere.com\/en\/return-refunds\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Return and refunds - 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